Privacy Policy

At CivicRise, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our platform.

Information We Collect

We collect the follogatherg types of information:

• Personal information (e.g., name, email address, phone number)
• Payment information for donations (processed securely through third-party payment gateways)
• Volunteering preferences and history
• Project interactions and contributions
• Device and browser information

How We Use Your Information

We use your information to:

• Facilitate your participation in civic projects
• Process donations and volunteer applications
• Communicate updates about projects and initiatives
• Improve our platform and user experience
• Comply with legal obligations

Data Protection

We implement robust security measures to protect your data, including:

• Encryption of sensitive information
• Regular security audits
• Strict access controls for our staff
• Compliance with South African data protection laws

Sharing Your Information

We may share your information with:

• Project organizers (restricted to necessary information for project coordination)
• Third-party service providers (e.g., payment processors, email services)
• Law enforcement agencies when required by law

Your Rights

You have the right to:

• Access your personal data
• Correct inaccuracies in your data
• Request deletion of your data
• Opt-out of marketing communications

Cookies and Tracking

We use cookies to enhance your browsing experience and analyze site traffic. You can manage cookie preferences in your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through our platform.

Contact Us

If you have any questions about our Privacy Policy or how we handle your data, please contact us at:

CivicRise HelpSA
Adam Tas Ave & Stellenbosch Arterial Rd
Belhar 13, Cape Town, South Africa
Phone: +27 21 480 7700
Email: privacy@civicrise.co.za

Last updated: May 15, 2024